OneMenu Beta

OneMenu Terms of Service

Effective Date: August, 2025

These Terms of Service (the “Terms”) govern your access to and use of OneMenu’s websites, dashboard, APIs/SDKs, and related services (collectively, the “Service”). “OneMenu,” “we,” “our,” or “us” refers to OneMenu, a sole proprietorship with its principal place of business at 3663 Washington Ave, Houston, TX 77007.

By creating an account, connecting a third‑party platform (e.g., Uber Eats), or otherwise using the Service, you agree to these Terms and to our Privacy Policy, each as updated from time to time. If you do not agree, do not use the Service.

1) Definitions

  • Customer Data: menu items, categories, prices, availability, images, and other content you submit to the Service.
  • Integrations: connectors or data exchanges between the Service and third‑party platforms you authorize (e.g., Uber Eats Marketplace APIs).
  • Order Form: any online sign‑up, in‑app purchase, or written order specifying your Plan, term, and fees.
  • Beta Features: pre‑release, experimental, or limited‑availability features identified as “beta,” “preview,” or similar.

2) Eligibility; Accounts

  • You must be at least 18 years old and authorized to bind the business you represent.
  • You must provide accurate registration information and keep it current. You are responsible for all activities under your credentials.
  • You will implement reasonable safeguards for your accounts, API keys, and devices, including access controls and revocation upon personnel changes.

3) What OneMenu Does (and Does Not Do)

The Service helps restaurants and similar businesses centrally manage menu data and synchronize that data to supported third‑party platforms you choose to connect. OneMenu is not a delivery marketplace, point‑of‑sale, or payment processor, and does not control pricing, delivery, or order fulfillment on third‑party platforms.

  • Your Control of Content. You control your Customer Data. You are solely responsible for its accuracy, legality, and timeliness. The Service transmits the data you supply to your authorized Integrations.
  • Third‑Party Changes. Integrations may be modified, throttled, deprecated, or discontinued by the third parties. OneMenu is not responsible for third‑party outages, API limits, policy changes, data mapping differences, or resulting errors.
  • No Professional Advice. Any suggestions (e.g., pricing/availability hints) are informational and provided “as is.” You make all final decisions.

4) Plans, Fees, and Renewals

  • Plans. We offer subscription plans (e.g., Basic, Pro, Enterprise) with the features and fees shown at checkout, on our pricing page, or in an Order Form.
  • Billing. You authorize OneMenu (or our payment processor, Stripe) to charge all applicable fees and taxes to your payment method on file. You agree to keep a valid payment method on file and to pay any amounts due.
  • Auto‑Renewal. Subscriptions renew for successive terms unless you cancel before the end of the then‑current term. We may offer cancellation directly in‑app (“click‑to‑cancel”) and/or via your account’s billing page. We will comply with applicable auto‑renewal laws for jurisdictions where you operate.
  • Trials/Promos. If we offer a free or discounted trial, we will state its length and what happens when it ends. Unless otherwise stated, paid subscriptions begin when the trial ends unless you cancel beforehand.
  • Price Changes. We may change fees on renewal with reasonable prior notice. Changes will not apply until the next term unless you upgrade.
  • Refunds. Except where required by law or expressly stated otherwise in an Order Form, all payments are non‑refundable. Downgrades take effect at the next renewal; upgrades may be prorated.
  • Late/Failed Payments. If a charge fails, we may suspend or limit the Service until payment is made. You remain responsible for accrued fees.

5) Licenses & Intellectual Property

  • Your Data License. You grant OneMenu a worldwide, non‑exclusive, royalty‑free license to host, process, reproduce, display, and transmit Customer Data solely to provide and improve the Service and Integrations you authorize.
  • Service IP. The Service, including software, APIs/SDKs, designs, and content (excluding Customer Data), is owned by OneMenu and its licensors and is protected by intellectual‑property laws. No rights are granted except as expressly stated.
  • Feedback. If you provide feedback or ideas, you grant us a perpetual, irrevocable, worldwide, royalty‑free license to use them without restriction.

6) Acceptable Use

You will not, and will not permit others to:

  • Use the Service for unlawful, deceptive, infringing, or fraudulent purposes.
  • Copy, modify, or create derivative works of the Service; reverse‑engineer or attempt to gain unauthorized access to our systems.
  • Scrape or harvest the Service; bypass or exceed rate limits; or interfere with the Service’s integrity or performance.
  • Upload content that you do not have rights to or that violates third‑party intellectual‑property or privacy rights.
  • Share credentials for third‑party platforms (e.g., marketplace manager logins). Only use authorized tokens/keys and comply with each platform’s terms.
  • Transmit malware, attempt account takeover, or perform security testing without our written consent.

7) Third‑Party Services & Integrations

  • Separate Terms. Your use of third‑party platforms is governed by their terms, policies, and fees. You are responsible for maintaining your accounts with those platforms.
  • No Endorsement or Control. OneMenu is not affiliated with, endorsed by, or responsible for third‑party platforms. We do not guarantee their availability, performance, or compliance.
  • Authorization. By enabling an Integration, you instruct us to exchange Customer Data with that platform. You may disable Integrations at any time; disabling may impact features.

8) API/SDK Terms (if you use our developer tools)

  • We may provide API keys, client secrets, webhooks, or SDKs. You must keep credentials confidential and use them only as permitted.
  • We may set and enforce usage limits (e.g., calls per minute, payload sizes). Do not attempt to circumvent rate limits or quotas.
  • We may modify or deprecate API endpoints with reasonable notice, except for urgent security or legal reasons.
  • You must provide a privacy policy for any end‑user data you process and comply with applicable privacy laws.

9) Privacy & Security

  • Privacy. Our collection and use of personal data is described in our Privacy Policy. You are responsible for providing any required notices and obtaining any required consents from your staff and customers whose data you submit to the Service.
  • Security. We implement commercially reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
  • Data Processing. If OneMenu processes personal data on your behalf and you are a “controller,” the parties will enter into a data processing addendum (“DPA”) that includes required terms (e.g., purpose, scope, sub‑processors, security, and cross‑border transfers).

10) Content Policies; DMCA

  • We may remove or disable content alleged to infringe intellectual‑property or violate these Terms.
  • DMCA Agent. To submit a notice of claimed copyright infringement or a counter‑notice, contact our designated agent at: [DMCA Agent Name/Address/Email]. Notices must include the information required by 17 U.S.C. §512.

11) Beta & Trial Features

We may invite you to try Beta Features or free trials. Beta Features are provided for evaluation “as is,” may be changed or discontinued without notice, may not be covered by support, and are excluded from any uptime commitments. Your feedback helps improve the Service.

12) Availability; Support

  • Uptime. The Service is provided without an SLA unless otherwise agreed in an Order Form. We may perform scheduled maintenance and emergency updates.
  • Support. You may contact us at support@one1menu.com. If we later provide a support portal or hours, those will apply.

13) Suspension & Termination

  • We may suspend or limit the Service for non‑payment, security risks, or violations of these Terms. We will use reasonable efforts to notify you in advance when practicable.
  • Either party may terminate for uncured material breach after written notice, or at renewal by providing notice of non‑renewal.
  • Effect of Termination. Upon termination, you must stop using the Service. We will make Customer Data export available for [X] days after termination (unless prohibited by law), after which we may delete or de‑identify it, subject to our legal retention obligations.

14) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONEMENU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, ERROR‑FREE, OR COMPLETELY SECURE.

15) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ONEMENU WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ALL CLAIMS IN ANY 12‑MONTH PERIOD WILL NOT EXCEED THE FEES PAID BY YOU TO ONEMENU FOR THE SERVICE IN THAT PERIOD.

16) Indemnification

You will defend, indemnify, and hold harmless OneMenu and its affiliates, officers, directors, employees, and agents from any third‑party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your Customer Data, your use of the Service, your violation of these Terms, or your infringement of any third‑party rights.

17) Governing Law; Dispute Resolution

  • Governing Law. These Terms are governed by the laws of your state, without regard to its conflict‑of‑laws rules.
  • Forum. Except as otherwise agreed, the parties submit to the exclusive jurisdiction and venue of the courts located in Texas.
  • Equitable Relief. Either party may seek injunctive or equitable relief in any court of competent jurisdiction.

18) Compliance, Export, and Sanctions

  • You represent that you and your end users are not located in, or organized under the laws of, any embargoed country and are not a prohibited party under applicable trade laws.
  • You will comply with all applicable laws, including export controls, privacy, and automatic‑renewal/cancellation rules in the jurisdictions where you do business.

19) Miscellaneous

  • Changes to the Service or Terms. We may modify the Service or these Terms. Material changes will be notified via the Service or email and will take effect on the stated effective date. Continued use after changes take effect constitutes acceptance.
  • Publicity. With your consent (which may be given via a checkbox), we may use your name and logo to identify you as a customer. You may withdraw consent at any time.
  • Assignment. You may not assign these Terms without our prior written consent; we may assign in connection with a merger, acquisition, or sale of assets.
  • Severability; Waiver. If any provision is unenforceable, the remainder remains in effect. A waiver must be in writing and is not a continuing waiver.
  • Entire Agreement. These Terms (and any DPA or Order Form) are the entire agreement between the parties regarding the Service and supersede all prior or contemporaneous understandings.

20) Contact

Questions about these Terms? Contact us at support@one1menu.com or mail 3663 Washington Ave, Houston, TX 77007.